Thesis on communication process

Dual-level connectionist models of communication influence in groups. Promises, problems, and challenges.

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Communication process

Abstract The influence of communication processes on group outcomes is discussed from two perspectives, one in which influence does not exist and one in which influence is central. Issue Section:. You do not currently have access to this article. Download all figures. Sign in. You could not be signed in.

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Importance of Communication in Nursing

View Metrics. Email alerts New issue alert. Advance article alerts. Article activity alert. Receive exclusive offers and updates from Oxford Academic. If the company needs to make a major decision, the members of the general management board communicate with one another, and then the information is cascaded to the lower levels. Formal type of communication is only used when needed, and it happens when they need to announce certain official events, dates or policies.

It is also important to mention that Nestle is one of those companies that takes care of consumers needs and allocates numerous resources in order to build and support the strength of the communication channel between the company and its consumers. The other part of the following paper includes an interview that was conducted with a shop assistant in Nordstrom in order to get an insight on how the communication is built in their company and what are the similarities and differences with Nestle.

No one can dispute that, as this company is famous for its refund policy and special treatment of customers.

Nestle and Its Communication Networks | Essay

Thus, this company does not work as Nestle does, and employees do not usually benefit from upward or horizontal communication. Thus, she is happy with performance appraisals, as open communication is encouraged within the company. People speak with one another openly and transparently, and even if management team has made a decision to make certain unpleasant changes close a projects, dismiss employees , it does it officially and with a feedback to what has happened.

The management of this organization cares equally about its workers and customers, which is why it puts many efforts to make the processes of communication very effective by selecting informal and upward communications. Thus, one suggestion to improvement can be made.

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The problem is that sometimes communication is broken in everyday business activities due to the fact that the company operates all over the world in multiple cultural surroundings and areas Carollo. Thereafter, the suggestion to improvement may be related to further investment in electronic communication channels that would make it more efficient.

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The proposal is to build telepresence rooms in all locations. Communication in Nestle does not need other improvements, except for more focus. In conclusion, it is important to mention that Nestle has improved its communication channels since nowadays it is done via mails. Feedback and other messages are sent electronically, and the company has its own prototype of a Messenger System.

Actually, informal and horizontal communications, as well as upward, add the most of value to Nestle Company as they resemble its vision and principles. People feel free to talk with colleagues, subordinates and managers; they are welcoming feedback and try to improve; communication is open and transparent.

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All these factors motivate employees to work efficiently, generate new ideas, and improve their skills as well as get new knowledge. Simple workers have no fear to communicate with top management as they know that the honest feedback can only help to make the company better. Activate JavaScript to see the phone number. Toggle navigation.

Toll free: 1 Toll free: 1 Live Chat. Direction of Communication in Nestle The hierarchy of the Nestle Company is built in a way, where both upward and downward open channels of communication are managed, which creates a very good working environment to employees and increases the effectiveness of work. Type of your assignment.